Reference

Privacy Policy for Your Account

Your paus188 account data, DANA, OVO, GoPay and QRIS payment references, cookie choices and device checks are covered in one Privacy Policy, so you know what we collect…

Account data rulesCookie choice recordPayment reference careDevice access checks
paus188 Privacy Policy for Your Account
CONTACT ROUTES

How You Reach Privacy Support

Privacy questions should reach a person who can see the right account trail, not a generic inbox. Our live chat is open 09:00–01:00 WIB, and email requests are checked every day.

Live chat Use live chat from the account menu for urgent privacy questions about login alerts, device records or payment references. We ask account-check questions before discussing DANA, OVO, GoPay or QRIS activity tied to your profile.
Email request Send privacy requests by email when you need a written trail for data access, correction or removal. Include your registered phone, account name and the approximate date, but never send your full wallet PIN.
Account page Open Account > Security > Devices to review recent device entries before contacting us. If a phone or browser looks unfamiliar, message us from live chat so we can compare it with your login record.
DATA HANDLING

How We Handle Privacy Requests

A Privacy Policy matters only when it matches daily operations. We keep account, wallet, cookie and session records separated by purpose, so a support agent does not see more than needed for…

Account setup data

When you open an account, we collect your chosen username, registered phone, login password record and contact data. We use those fields to secure access, send account messages and confirm that privacy requests come from you.

Payment references

For DANA, OVO, GoPay and QRIS, we store payment status, reference code, time and amount shown by the processor. These details support balance checks, withdrawal review and privacy disputes tied to your wallet history.

Cookie choices

Cookies help us remember language, session state and device checks. You can clear them in your browser, then sign in again; some security prompts may return because the device no longer carries our earlier cookie record.

Game-session records

If you open Live Dealer Lobby, Crash Games, Bingo or Fishing God, we may log the category, time and session ID. We use that data for account security and dispute checks, not public display.

Retention choices

Some records can be removed from active tools after an account request, while payment and security logs may need to be retained for reconciliation. We explain the reason when a record cannot be deleted immediately.

Correction process

To correct a phone number, email or profile detail, contact us through live chat or email. We check your account step, recent payment reference and device record before making a privacy-related change.

Questions About Your Data Rights

These answers explain how our Privacy Policy applies to your account, wallet records, cookies and device activity. If your question involves a specific payment or login event, keep the date, payment rail and registered phone ready before you contact us. That helps us answer without exposing account data to the wrong person.

We collect account details such as username, registered phone, contact email, login records, device data, cookie choices and payment references from DANA, OVO, GoPay or QRIS. We collect only what we need to run account access and support.

Payment references help us match your wallet action to your account balance, answer disputes and check withdrawal requests. The record usually includes rail name, time, status and reference code, not your private wallet PIN.

Yes. Contact us through email or live chat and confirm your registered phone, account name and recent login detail. We verify ownership first, then explain which account, payment and device records can be shared.

Use live chat from your logged-in account or email us with the correct detail and the date you noticed the issue. We may compare your device record and recent payment reference before updating the profile.

Yes, cookies help us recognize your browser, keep session status and reduce repeated checks on a known device. If you clear cookies, we may ask for another account step before showing sensitive wallet or profile data.

Retention depends on the record type. Account changes and support messages may stay while your account remains active, while payment and security logs can be held longer when needed for reconciliation or dispute handling.

Send the request by email or live chat with your registered phone, account name and the data you want reviewed. We confirm ownership, check legal and payment needs, then tell you what can be removed.